Crisis Intervention: Risk Assessment, Risk Management and Effective Intervention.
A 3-day course for Mental Health Professionals working Remotely or In-Person.
This Crisis Intervention training is APT Accredited and also gives you access to APT’s relevant downloadable resources for use post-course. The course is available for whole teams and can be attended live online.
Executive Summary:
A 3-day course covering assessment, risk management and intervention by mental health professionals, whether working face to face, or by Zoom/Teams or by phone or text, etc.
Assessment, risk assessment & management, and intervention are inextricably bound up with each other when we work in crisis. You cannot intervene effectively unless you can assess and manage the situation. But equally, you cannot just assess a crisis situation and ‘walk away’ – that will likely inflame it and make it worse. Furthermore, we must be able to operate by whatever channel is available - in crisis we cannot insist on ‘face to face only’ or phone only or anything else; people in crisis cannot tolerate that. Hence, this course aims to provide the complete package: how to intervene successfully in crises, by whatever channel you work from.
Course Objectives/Agenda Items:
- How to engage effectively with the person who is in crisis. The key concepts covered in this section (a) mood-matching (how to match your mood to someone who may be highly agitated without becoming agitated yourself), (b) validation and genuinely understanding what is going on.
- Use of open and closed questions; in crisis situations both of these have important uses over and above gaining information.
- How to identify the trigger for the crisis and maybe modifying the person's response to it.
- How to help the person determine whether they are making a good response to their crisis and what better response might be possible.
- The nature and importance of the (crucial) encouragement and support. The key features of specific illnesses notably (a) psychosis and (b) personality disorder. How to talk to people who are in a highly delusional state (including talking within the person's belief system) and how to respond to overt threats of suicide and non-suicidal self-injury.
- The key nature of Hope and how to give and maintain it.
- Medium-term interventions with people in crisis including: (a) helping people learn from their experiences, (b) helping people relax and 'self-soothe' and (c) problem-solving.
- The appropriate 'manner' for professionals working in crisis: the friendly professional versus the professional friend.
- Finishing. How to finish contact in a constructive and courteous way.
What you receive as a result of attending the training:
You will be registered as having attended the course, thereby gaining APT's Level 1 accreditation, and receive a certificate to this effect. The accreditation gives you access to online resources associated with the course and access to the online exam if you wish to uprate your APT accreditation to Level 2.
Your registration lasts indefinitely, and your accreditation lasts for 3 years and is renewable by sitting an online refresher which also upgrades your accreditation to APT Level 2 if you are successful in the associated online exam.
Your accreditation is given value by the fact of over 150,000 people having attended APT training. See APT accreditation for full details.
Booking this training is easy...Booking Options... for individuals or small groups For teams and organizations:
Live and interactive online course, delivered via Zoom or Teams exclusively for your team or organization. We can deliver the course ‘online live’ (via Zoom or Teams) exclusively to you and your organization, for a group of up to 15 people. Price: $7,990 CAD, extra delegates: $525 CAD per person. Or, if you or a colleague are a senior mental health professional, you can apply to become an APT Tutor and, if your application is accepted, deliver the training in-house at half the standard cost (either face-to-face or live online). Option 2: 'Train the Trainer': If you or a colleague are a senior professional (e.g. consultant psychologist) and have a talent for communication and teaching, then you are welcome to apply to become an APT-accredited tutor. You could then tutor the course in your own organization, under license. This is not only a highly appropriate use of senior professionals, but it also saves your organization the tutor-component of the fee each time you run it or your chosen modules (50% of the 'Online Live and Exclusive' fee, regardless of whether the course is held Face-to-Face or Online). To see the full benefits of this and to see whether you are eligible, click the button:
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Quick Links
The ADDRESS Course for Working with Personality Disorder ❯
CBT with Non-Suicidal Self-Injury: There Must Be A Better Way ❯
The Professional Management of Suicide Risk and Suicidality ❯
Feedback Ratings.
We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the last ten runnings of this course, which are updated periodically.
Face-to-Face
Presentation: 95%
Relevance: 93%
Online Live
Presentation: 95%
Relevance: 94%
Reviews.
APT prides itself on the feedback we receive about our courses. Below are just some of the great comments the 'Crisis Intervention: Risk Assessment, Risk Management and Effective Intervention' course has received.
"The course is almost like doing Psychiatric training again, albeit in 3 days, "fantastic"."
"Excellent course and facilitator. Really enjoyed and learnt a great deal. Feel much more positive with regards to being a more effective practitioner, intend to make changes to how I practice. The most effective course I have attended in a long time!!"
